Refund & Return Policy
Digital Products
Due to the nature of instantly downloadable goods, all digital sales are final once the download has been accessed.
If you experience a technical problem with a file, contact us within 14 days of purchase and we will repair or replace it at no charge.
Print-on-Demand Merchandise
Because items are custom-produced to order, we accept returns or replacements only for products that arrive damaged, defective, or incorrect.
To request a return or replacement:
- Contact us within 14 days of delivery.
- Include photos of the damaged or incorrect item.
- We will arrange a replacement or full refund — your choice.
How to Request Support
Email us at westbridgelabsllc@gmail.com or westbridgelabsllc@gmail.com with your order details and a description of the issue. We typically respond within 1–2 business days.
Questions?
Contact us — we're happy to help.